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Total Quality Management: Guiding Principles for Application
    image
    Уровень:
    Высшее образование
    Тип:
    Учебник
    Автор:
    Jack P. Pekar
    Год издания:
    1995
    Номер УДК:
    28-022095-34
    Дата создания:
    03.09.2023
    0
    "Management must first examine how they manage. Is their style tailored to encourage input from other managers and departments? Or is their style that of not allowing other departments or disciplines to influence their decisions? In other words, do they operate as team leaders or as silos? When I refer to managers operating as silos, I mean that they stand alone within the organizational structure by excluding input from other managers or departments. This concept is explained further below."