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Total Quality Management: Guiding Principles for Application
    image
    Уровень:
    Высшее образование
    Тип:
    Учебник
    Автор:
    Jack P. Pekar
    Год издания:
    1995
    Дата создания:
    03.09.2023
    0
    Management must first examine how they manage. Is their style tailored to encourage input from other managers and departments? Or is their style that of not allowing other de- partments or disciplines to influence their decisions? In other words, do they operate as team leaders or as silos? When I refer to managers operating as silos, I mean that they stand alone within the organizational structure by excluding input from other managers or departments. This concept is explained further below.